note91a
(
nullable: true, editable: true, defaultValue: null, length: 38, alias: 9.1 The facility displays the complaints procedure in the waiting areas, public spaces and close to the exits. 9.1a Does the facility display the complaints procedure to its users? 1 = The complaints, compliments and suggestion procedure is not displayed. 2 = The complaints, compliments and suggestion procedure is displayed but not prominently. 3 = The complaints, compliments and suggestion procedure is displayed prominently. 4 = There complaints procedure is prominently displayed in waiting areas, public spaces and close to exits and there are pamphlets available at the helpdesk and a staff member is on hand to explain the procedure., type: esriFieldTypeGUID
)